Terms & Conditions
All orders of goods shall be deemed to be an offer by the buyer to purchase goods pursuant to these terms and condition and are subject to acceptance by the seller. The seller may choose not to accept an order for any reason whatsoever.
Where the goods ordered by the buyer are not available from stock the buyer shall be notoified and given the choice toi either, select a different option, wait until the goods are available or cancel the order and receive a refund in full within 14 days.
Our turnaround time for products we manufacture from placing an order to taking delivery is usually around 5-6 working days, depending on our workload. If you would like an accurate delivery date please contact us by e-mail or telephone 01691-829333. For stock items we can despatch these on either a next-day or three-day delivery service. We cannot be held responsible for errors that occur on our website.
Orders dsispatched on a Friday on a next day delivery are delivered the following Monday (excluding bank holidays)
Orders that have a mix of stock items and made to order products the complete order is dispatched when the made to order products are ready.
We reserve the right to not fulfill orders and make a refund if we have any reason whatsever to suspect a fraudulent transaction.
We will not be liable for any losses or claims incurred by customers who don't receive their order for any reason whatsoever.
Prices are plus UK VAT @ 20%
Credit Card Security
Apex Market Stalls accepts all major credit and debit cards including Visa, Mastercard, Switch/Maestro, Solo and Visa through our payment service provider WorldPay.
Payments are processed through Worldpay on secure pages. Please see www.support.worldpay.com for more detailed and up-to-date information regarding security of processing transactions.
All payments through WorldPay must be in UK Sterling Pounds only. Please email [email protected] if you have any queries.
To cancel an order:
Under the UK Distance Selling Regulations, you have the legal right to cancel your order within seven working days upon receipt of the goods.
It is the responsibility of the customer to ensure the goods they select and order are suitable for the purpose they intend to use them for. It is also the responsibilty of the customer to ensure the product is suitable for the conditions in which it will be used. We cannot be held responsible for any damage to the product caused by incorrect use, inadequate securing/weighing down. All our stalls and gazebos are designed as temporary structures and must not be used in stronger winds than they are designed for or left unatended. Our market stalls and gazebos must not be left erected overnight and if they are it is completely at the owners risk and Apex market stalls cannot be held responsible.
Gazebo guarantee. Canopy frames are guaranteed for 1, 2 or 5 years depending on the model, the guarantee does not include the fabric covers. This is for use as recommended for each model and not in extreme wind. If a frame component should fail we reserve the right to replace or repair the individual frame components. Steel framed market stall frames carry a 5 year guarantee, escluding covers clips and table boards.
To return an order
Once received, goods which are faulty or not as described may be returned for a full refund or exchange. Simply return the items complete and unused in their original packaging, within seven days of receipt.
The customer is responsible for returning the goods and must bear the cost of carriage and insurance. Apex market stalls must be notified within 7 days of delivery of any missing components or damage, faults after this time period will be rectified at our discretion.
Please note - Your despatch note will be required as proof of purchase.
Used goods cannot be returned without good reason and we retain the right to repair or replace at our discretion any goods proven faulty.
It is always in the customer's interest to retain proof of postage, as they are responsible for the goods until they arrive at Apex Market Stalls:
We must be notified with 14 days of receiving the goods that they are no longer required that you wish to return them
We reserve the right to charge a 20% handling fee plus any return delivery charges we may incur.
Frames that are custom made or instant canopies printed to customers specification cannot be returned.
All returns should be sent to:
Apex Market Stalls
Your statutory rights are not affected.
Please contact us if you have not received your goods within seven days of placing your order at [email protected] or on 01691-829333. We will take up the matter with our delivery service provider.
We may occasionally carry out security checks and have the right to refuse access to our website should we consider it necessary.
Accuracy of content
Apex Market Stalls has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and that all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are exclusive of VAT. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, Apex Market Stalls disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Apex Market Stalls shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website. The market stall gallery pictures are not meant to illustrate how the tarpaulin covers fit all sizes of stall. Because the tarpaulins come in set sizes they naturally fit some sizes of stall better than others.
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Apex Market Stalls shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.
Use of this website from outside the UK
Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom.
Apex Market Stalls make no representation that any products or services referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.